terms of use

Brian Kinyua- Regulatory Officer


This page (together with the documents referred to on it) explains the terms and conditions on which we
supply any of the goods or products (Products) and services (Services) listed on our eButchery to you.

Please read these terms and conditions carefully and make sure that you understand them, before ordering
any Products or Services. You should understand that by ordering any of our Products or Services, you
agree to be bound by these terms and conditions.

1.How the contract is formed between you and us

1.1 After placing an order, you will receive online notification from us acknowledging that we have
received your order. Please note that this does not mean that your order has been accepted. Your
order constitutes an offer to us to buy a Product or Service. All orders are subject to acceptance by
us. The contract between us (Contract) will only be formed when you receive the Products and/or
Services (as applicable).
1.2 In the case of Products, the Contract will relate only to those Products which you receive. A
contract for any other Products which may have been part of your order will be formed when you
receive those other Products.

2 Your status
2.1 By placing an order through our site, you warrant that:
2.2 you are legally capable of entering into binding contracts;
2.3 that you are not resident in a county where making a payment to our site, in line with
these terms and conditions would breach any laws in that county.
3Delivery of Products
In the case of Products, your order will be fulfilled/made ready for receipt (as applicable) within a
reasonable time of the date indicated at the time of ordering, unless there are exceptional circumstances.
4 Warranty
We warrant to you that any Product purchased from us through our site will, on delivery, conform with its
description and be of satisfactory quality.

6 Cancellation rights
6.2 You will not have any right to cancel a Contract for the supply of any made-to-measure
6.3 In the case of Services, your cancellation rights vary depending on the service that we are
providing you with. A cancellation fee may be applicable. Please refer to the particular terms and
conditions that relate to the Service that you are receiving.

7 Price
7.1 The price of the Products, Services and our delivery charges will be as quoted on our site from
time to time, except in cases of obvious error.
7.2 Product and Service prices and delivery charges are liable to change at any time, but changes will
not affect orders for Products and/or Services which you then take steps to fulfil/receive within a
reasonable time of such order.
8 Refunds
8.1 No refund shall be made after 30 minutes of placing an order or buying from the shop.
8.2 If we are due to provide you with a refund then this will be made to the number used to
carry out the original transaction.

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